Terms & Conditions

CMO Alchemy and its associated platforms are owned and operated by CMO Alchemy, India. By accessing or using our website, resources, services, products, or tools, you agree to comply with and be bound by these Terms and Conditions (hereinafter referred to as the “User Agreement”), together with our Privacy Policy (available separately on this website).

We may update or revise this User Agreement at our discretion and without prior notice. It is your responsibility to review this page periodically to remain informed of any changes. Continued use of our website or services after such updates will be deemed acceptance of the revised terms.

1. Responsible Use and Conduct

To use certain features of our website, resources, or services, you may be asked to provide details such as your name, email address, or phone number. You agree to ensure that this information is accurate, complete, and updated whenever required.

You are solely responsible for protecting your account credentials. Any actions carried out using your account will be treated as your responsibility, and you accept all liability for those actions.

You must not attempt to access our resources through any means other than those we make available. Automated programs, bots, or other unconventional methods of access are not allowed. Similarly, any activity that disrupts or interferes with our website, servers, or connected networks is prohibited.

You may not copy, duplicate, distribute, sell, or resell our resources without explicit written consent. Any misuse may result in legal or financial consequences, including liabilities under applicable laws.

Our website and associated platforms may offer interactive features such as comments, forums, reviews, or social media channels. While we do not routinely monitor content before it is published, you are expected to use these spaces responsibly. By posting content, you agree not to share material that:

Is unlawful, defamatory, harassing, offensive, discriminatory, misleading, or otherwise inappropriate;
Violates any intellectual property rights, including copyright, trademark, or trade secrets;
Contains unauthorized promotions, advertisements, or spam;
Misrepresents your identity or impersonates another person, organization, or representative of CMO Alchemy.

We reserve the right, at our sole discretion, to remove any content that violates these terms or that we consider harmful, offensive, or inaccurate. If your content is removed, you waive any claims against us related to that action.

Content you post on our open communication channels (other than personal data collected during registration, which is protected by our Privacy Policy) becomes the property of CMO Alchemy. By submitting it, you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, and distribute the content in connection with our services.

You agree to indemnify and hold harmless CMO Alchemy, its affiliates, officers, employees, and agents against any claims, damages, or expenses (including reasonable legal fees) that arise from your violation of this agreement or misuse of your account. If we take over the defense of such a claim, you agree to cooperate as reasonably required.

2. Privacy

We take your privacy seriously. To give you full transparency, we have a dedicated Privacy Policy that explains how we collect, use, store, and safeguard your personal information. This Privacy Policy forms an integral part of this User Agreement. By using our services, you acknowledge and agree to the practices described in it.

You can review our complete Privacy Policy by clicking here.

3. Limitation of Warranties

By accessing and using this website, you acknowledge and agree that all information, resources, and services made available are provided on an “as is” and “as available” basis. We do not make any representations or warranties, express or implied, regarding the accuracy, reliability, suitability, or availability of the content or resources. We also do not warrant that the website or its resources will be uninterrupted, timely, secure, or free from errors.

4. Limitation of Liability

To the maximum extent permitted by applicable law, CMO Alchemy shall not be liable for any direct, indirect, incidental, consequential, exemplary, or special damages that may result from your use of, or inability to use, our resources. This includes, without limitation, damages for loss of data, interruptions, errors, defects, loss of business, or other intangible losses. Any claim you may bring against us will, in all cases, be limited to the amount you have paid (if any) for accessing or using our resources.

5. Intellectual Property (Copyrights)

All content and materials available on the CMO Alchemy website, including but not limited to text, graphics, design elements, code, images, and logos, are the intellectual property of CMO Alchemy and are protected under applicable copyright laws. You may not reproduce, distribute, display, or transmit any part of this website in any form or by any means without prior written consent from CMO Alchemy. Any unauthorized use of our intellectual property is strictly prohibited.

6. Termination of use

We reserve the right, at our sole discretion, to suspend or terminate your access to our website and resources at any time, with or without prior notice, if you are found to be in breach of these Terms. Any activity suspected to be unlawful, fraudulent, or abusive may also lead to termination and may be reported to the appropriate authorities. Upon suspension or termination, your right to use the resources we provide will immediately cease, and we may remove or restrict access to any information associated with your account, if applicable.

7. Penalty Or Tax Payments

CMO Alchemy acts solely as a corporate service provider. While we prepare and support the required filings or documentation as part of our services, it is the client’s responsibility to ensure the accuracy and correctness of the information provided. CMO Alchemy will not be liable for, or make payment of, any penalties, interest, or taxes imposed on the client. In addition, we are not responsible for any expenses incurred by the client that fall outside the agreed scope of services.

8. Factors Beyond Our Control

CMO Alchemy does not warrant or guarantee specific results or outcomes from marketing or advertising engagements. Platforms and marketplaces (including but not limited to Meta, Google Ads, DV360, Campaign Manager, MIQ, MGID, OutBrain, Admattic, and Haptik) may reject or delay campaigns for reasons of compliance, legal restrictions, or technical issues outside our control. In instances where third-party associates or expert platforms who are not employees of CMO Alchemy are engaged, we cannot be held responsible for their timelines, actions, or performance. Delays or rejections caused by such external factors shall not be considered grounds for cancellation or refund.

9. Force Majeure

CMO Alchemy shall not be deemed in breach of these Terms, nor held liable for any delay, interruption, or failure in the performance of its obligations, where such delay or failure results from causes beyond reasonable control. These causes include, but are not limited to: natural disasters (earthquakes, floods, fires, storms), pandemics or epidemics, war, terrorism, armed conflict, labor strikes, government actions, changes in law, court orders, or any other unforeseeable events of a similar nature (“Force Majeure Events”).

10. Governing Law

This website is managed from India and can be accessed globally. By using our website, you agree that all matters relating to its use shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or in relation to these Terms shall be settled through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration shall be Indore, Madhya Pradesh, India, and the proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding on both parties.

11. Cancellations And Refunds

Since our services are primarily in the nature of consulting, workshops, and knowledge resources, once payments are made, cancellations or refunds are not permitted. Refunds will only be considered in exceptional cases only when either of the founders approve the refunds.

12. Guarantee

Unless explicitly stated otherwise, CMO Alchemy does not provide any guarantees or assurances regarding specific outcomes from the use of our website, services, or resources. All resources are provided for informational and educational purposes only, and any application of insights is at your discretion and responsibility.

13. Contact Information

For any questions or clarifications regarding these Terms, you can reach us at:

Email: connect@cmoalchemy.com.